Friday, January 25, 2019

How to deal with Pippas: The Visitor Book

You've travelled a long way, you're stressed from the journey and traffic, your stressed over the meeting and it's all a bit much. To cap it all you have to deal with the Pippa on reception.

This Pippa will do her utmost to belittle you and make you even more anxious. She will be fuelled by the fact you are defenceless. She'll get your name wrong to show how unimportant you are to her and will ask you companies name so she can say "Never heard of it, what do you do" - even if you're from British Telecom or Land Rover.

However you are now armed with this brilliant stratagem of mine own devising: The Visitor Book

No need to worry: There's a Visitor Book

On presenting yourself at reception, the Pippa will say; "You have to sign in the visitor's book. This will be said in a way as to suggest she works in such a high-powered business [unlike yours] that this is a prerequisite. It will also be said in a manner that you are such a fool that you don't know what a visitor book is.

Whether there is a pen there or not: you MUST use your own pen. This successfully avoids a plethora of traps awaiting you.

Now, what is a Visitor Book? It, at the very minimum, will have names, car registration numbers, the visitor's company name and, even, address and person they are visiting. In other words, you have sight of personal information which also provides details of who these people are and what there about. Ergo, "a personal data breach under the GDPR or the Data Protection Act 2018".

"A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. This includes breaches that are the result of both accidental and deliberate causes. It also means that a breach is more than just about losing personal data".
Now you have a range of options available:
  • refuse to sign
  • say "This is a personal data breach under the GDPR or the Data Protection Act 2018 and must be reported to the Information Commission Office"
  • demand to see their GDPR procedures
  • demand that the internal GDPR manager is informed
  • etcetera,
  • etcetera
  • etcetera
Whether or not this is a true breach of GDPR is irrelevant. You have turned the tables. What you choose to do is up to you. She is an apparatchik incapable of original thinking. She will now go into a hysterical meltdown - you have won.

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